Last updated: 15 November 2026
1. About these terms
This website is operated by Samrat Nayak LLC, trading as KookaHome ("we", "us", "our"). By using our website or placing an order, you agree to these Terms of Service. Please read them carefully together with our Privacy Policy, Shipping Policy and Refund Policy.
2. Consumer guarantees
Nothing in these terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law or the New Zealand Consumer Guarantees Act 1993 or Fair Trading Act 1986 that cannot lawfully be excluded or limited.
3. Products and pricing
- We do our best to show products, colours and descriptions accurately, but actual colours may vary slightly depending on your screen.
- Prices are shown in Australian dollars (AUD) for Australian customers and New Zealand dollars (NZD) for New Zealand customers.
- Standard shipping is free on all orders to Australia and New Zealand.
- We may change prices or discontinue products at any time. A price change will not affect an order we have already accepted.
- If a product is listed at an obviously incorrect price because of an error, we may cancel the order and refund you in full.
4. Orders
Your order is an offer to buy. A contract is formed when we confirm dispatch of your order. We may decline or cancel an order (for example, if an item is out of stock or we suspect fraud). If we cancel, we will refund any amount you have paid.
5. Payment
We accept the payment methods shown at checkout. Payments are processed securely by third-party providers. You confirm that you are authorised to use the payment method you provide.
6. Delivery, returns and refunds
Delivery is covered by our Shipping Policy. Returns and refunds are covered by our Refund Policy. Risk in the goods passes to you on delivery.
7. Product use
Please read and follow any instructions, safety warnings and care guides supplied with products, especially for electrical appliances and items used with heat or food.
8. Your account
If you create an account, you are responsible for keeping your login details secure and for all activity under your account.
9. Website use
You must not use our website for any unlawful purpose, interfere with its security or operation, or copy our content, images or branding without permission. All content on this website belongs to us or our licensors.
10. Limitation of liability
To the extent permitted by law, and subject to clause 2, we are not liable for any indirect or consequential loss arising from your use of our website or products. Where our liability for failing to comply with a consumer guarantee can be limited, it is limited to (at our option) replacing or repairing the goods, or paying the cost of doing so.
11. Third-party links
Our website may contain links to third-party websites. We are not responsible for their content or practices.
12. Governing law
These terms are governed by the laws of the State of Wyoming, USA. However, if you are a consumer in Australia or New Zealand, you also have the benefit of the mandatory consumer protection laws of your country, and you may bring proceedings in your local courts.
13. Changes to these terms
We may update these terms from time to time. The version on this page at the time you place your order applies to that order.
14. Contact
Samrat Nayak LLC (trading as KookaHome)
30 N Gould St, Ste R, Sheridan, Wyoming 82801, USA
Email: support@kookahome.com